You may opt out of any future contacts from us at any time. You can do the following at any time by contacting our Customer Service via phone (1-800-975-6351) or via email ([email protected])
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect your information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in secure environments.
Sales tax on your order is calculated according to the destination of the merchandise, since States have individual tax laws. CSN doesn't benefit from the collection of sales/use tax and we remit collected tax directly to the taxing jurisdiction. We are required to collect tax on any order sent to States where we operate a retail business. There is no sales tax on orders delivered to most States. State sales tax is charged on total merchandise for orders delivered to: Arizona.
Shipping and handling rates for the items we sell are based on the total purchase price of your order.
|Sales Total||Shipping Charges|
|Up to $20.00||$4.95|
|From $20.01 - $100||$9.95|
|From $100.01 - $200||$18.95|
|From $200.01 - $500||$21.95|
|From $500.01 - $700||$25.95|
|From $700.01 - $1,000||$29.95|
|$1,000.01 and above||$34.95|
***Alaska, Hawaii, US Territories and : add $10.00 to your shipping total.***
***International Shipments, Call Customer Service to confirm your shipping rate(1-800-975-6351).***
***The normal processing and shipping time for new orders with CSN is 3-4 weeks however on occasion we do see shorter or longer times depending on the product.***
After placing your order you will receive a confirmation page that summarizes your order, you can print this page for your record. You will also receive an email with confirmation of your order to the email address provided during the ordering process. Confirmation emails are only sent via website orders. Orders can take 24 hours to process, but if you wish to verify your order or make changes you can contact our Customer Service via phone (1-800-975-6351) or via email ([email protected]).
In the event that you do not see an order confirmation page or do not receive an email receipt please contact our Customer Service department to assist.